About Us

Welcome to Sew Lux Fabric & Gifts! We're so glad you've stopped by our home on the web. We know you have many choices when it comes to purchasing fabric online and we appreciate your business.

Sew Lux Fabric & Gifts is a fabric-loving mother-daughter team based out of Raleigh, NC. Our company was established in September 2010 and we're so excited to continue to build our business with your support.

You can also find us on our blog at sewlux.blogspot.com

 

We'd love to hear from you!
Please email us at sewlux@gmail.com.

Please add sewlux@gmail.com to your address book to receive updates about your order.

Payment Information:

Accept payments through PayPal. PayPal is a safe and secure way to pay online. No account is needed to use the PayPal checkout system. We accept payments via Visa, Mastercard, Discover, and American Express through PayPal.

Shipping Information:

We will ship all orders by USPS mail using either First Class Mail or Priority Mail depending on the size of your order.

Your order will be carefully packaged and shipped within 24-48 hours.

Please visit the SHIPPING INFO tab for details on our shipping rates.

ATTENTION INTERNATIONAL CUSTOMERS: Please note that tracking numbers are not available for international orders once the package leaves the US. We will provide proof of shipment. We cannot be responsible once the package leaves the US. If you would like insurance added to your order, please email or leave a note in the comments section at checkout.

Occasionally, international packages may take up to 35-40 days to arrive at their final destination. However, to our knowledge, in over 2.5 years of shipping packages, we've never had one not arrive or not be returned to us.

Refund, Returns and Cancellation Policies:

We ask that you carefully select the products you wish to purchase. If you feel that you have received the wrong item or an item grossly different than advertised on our website, please contact us so that we can appropriately handle the situation.

Frequently Asked Questions:

When will my order ship? Orders will be shipped within 24-48 hours. You will receive a shipping notice and tracking number when your order ships.

I live in the Raleigh-Durham area, can I visit your shop? We are presently a home-based shop, so we aren't open to the public at this time. If that changes, we'll definitely let everyone know. We are occasionally able to deliver or meet you depending on your location - please send us an email.

I need to make a change to my order. How should I contact you? Please email us!

I need some help building a bundle. Any suggestions? We're happy to help you select a group of prints for a special project. Please send us an email with your color scheme and we'll make some suggestions.

Do you send samples/swatches? Yes, we do! Please visit the Swatches page to order a swatch.

Do you offer bulk/quantity discounts? At this time, we do not offer a bulk/quantity discount on our fabrics. We work hard to provide you with top quality fabric at affordable prices everyday. Please keep in mind that our regular prices are 15-20% lower than the suggested retail ($10.99/yd for most prints).

Should you have any additional questions, please feel free email us.

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